CEM KAYA – TELECOM ENGINEER & DATA SCIENTIST
contact : cem8kaya@gmail.com
With over 15 years of hands-on experience in network engineering and data analysis, I am a passionate and proficient professional who strives to automate and optimize network operations.
I have extensive knowledge and skills in core voice network, IMS, EPC, and 5G core network technologies, 3GPP/IETF/ITU and standards, SIP, H323, DIAMETER, GTPv2, HTTP2, NGAP, S1AP, NAS, PFCP.. signaling protocols, deep-dive root cause analysis through e2e network (IMS + EPC/5G Core , through pcaps, logs, Alarms, Events, Performance/KPI Data etc..) as well as in programming languages such as Python, SQL, Bash, JavaScript, and PHP. I also have experience in applying machine learning algorithms, cloud native functions, and DevOps practices to enhance network performance and efficiency.
As a network engineer and data analyst at B-Yond, I analyze and investigate network performance issues, provide recommendations and solutions to customers, develop and create new KPIs, counters, and dashboards, assist customers and other teams with technical advice and support, and participate in customer presentations and workshops. I enjoy working on challenging projects and complex technical environments, and collaborating with industry experts and innovative partners. My goal is to deliver high-quality and value-added services and products to operators seeking to capitalize on the move to 5G and edge cloud.
– Experienced in working with diverse teams, team leading, issue prioritization and positioning on multicultural environments.
– Experienced in real time networking systems, IMS Core, 5G Core, EPC and RAN, VoIP solutions and unified communications.
– Experienced in solving the complex end-to-end call processing and configuration problems by debugging and troubleshooting the traces / logs collected from the E2E problematic networks.
– Experienced in Telecom networks / solutions and network elements as soft switches, media gateways, media application servers, border controller points, proxy servers, voice gateways and IP clients.
– Experienced in debugging and troubleshooting the problems within certain deadlines as VoIP signaling protocol analysis, SIP and H323 based speech path and configuration issues.
– Experienced in Unix, Linux and Windows Platforms.
– Knowledge on Cisco voice enabled switches & routers & voice gateways.
– Experienced in business critical / revenue gating hot issues management.
– Strong customer focus and experience.
– Excellent command of verbal and written English.
– Strong Analytical Approach.
– Good interpersonal communications and Teamwork.
– Managing relationships with several parties including internal teams, third-parties, customers and account teams.
– Adaptability to handling multiple assignments.
– Reproducing the specific problems on Product Support / Design labs to debug and troubleshoot the customer issues in advance.
– Servicing (7/24) pager support activities for the business critical / hot issues reported by the software delivery, emergency recovery and integration teams
– Collaborating and working with the design teams and architects for the implementation of the new products and features
– Attending the meetings and conferences for the business critical / escalated issues with diverse teams, managers and directors to discuss the resolution phases of the problems
– Preparing technical bulletins for the software delivery and integration teams to keep them up to date on the new procedures and guidelines. Additionally, updating the existent technical and product documents if a specific section or
procedure needs to be modified
– Assisting the customers on their upgrade, new installation and configuration projects with the assistance of the product support teams.
– Responsible for designing, configuring, implementing and maintaining the Global network infrastructure that consists of domestic and abroad POPs.